Rental Terms and Conditions

To ensure availability Happy Little Traveler (HLT) recommends reserving your equipment as soon as you know your travel dates. Orders placed on-line within 48 hours of the delivery date should also be called in at 206.935.0733. All on-line orders will be confirmed via email within 24 hours. You must receive an email confirmation for your order to be processed and delivered. You may also check confirmation by calling us.

It is understood that full size cribs must be assembled and disassembled by the delivery person and cannot be assembled or disassembled by the renter, nor can they be moved by the renter from the location at which they are assembled.

Delivery Policy

Depending on your destination city there is generally a 2 - 3 hour time window needed for all deliveries and pick-ups of baby equipment. Options of different time windows for your city can be selected on your reservation form. Full size cribs must be assembled and disassembled by the delivery person and cannot be assembled or disassembled by the renter. If no one is available at the location during your designated delivery or pick up time windows there will be an attempt to reschedule with an additional fee.

Payment

Payments are accepted by all major credit cards. Your card information is needed to complete your reservation form and will be verified at the time a reservation is submitted. Your card will only be charged after the equipment is delivered.

Cancellations & Early Termination

It is understood that travel plans can change. There are no charges on orders canceled prior to 48 hours of the delivery date. Orders canceled within 48 hours of the delivery date will be charged 50% of the original order. With the exception of holidays and summer months any order with an early return date will receive a 50% refund on the remaining days. No refunds will be given on early returns during summer or holiday times.

Damages/ Lost or Stolen Products

With the exception of high chairs it is highly recommended that no food or leaky bottles be given to children while using the equipment. Products must be returned in the condition received or a fee to be assessed at the time of return will apply to the credit card on file.

The renter is responsible for loss or theft of rental equipment and agrees to pay for any replacements needed. Products must be returned with all accessories and parts intact and in proper working order. Any excess damage to rental equipment aside from normal wear will be repaired or replaced (depending on the condition) at the expense of the renter. Any additional fees resulting from loss, theft, repair or replacement will apply to the credit card on file.

Safety/ Sanitation

Safety is a primary concern when renting baby equipment. All Products are up-to-date and meet current federal safety standards. Products are checked and replaced as needed with a focus on the changing baby industry. For more information on product safety please see the Consumer Products Safety Commission at see www.cpsc.gov.

All equipment is properly cleaned and sanitized before delivery per WA State Department of Health policies.

Car Seat Installation

Sorry but car seats cannot be installed for you. Information on installing car seats are generally posted on the car seats themselves. Local fire stations can also install car seats.